|
Frequently Asked Questions
Do You Have A Store Where I Can Try On Your Dresses?
 Paradise Style Group is exclusively an online store. We deliver quality special occasion dresses, fashion and wedding accessories, and wedding supplies to customers across Canada and the US.
Paradise Style Group is also an online shopping resource for special occasion fashions and planning.
We've partnered with select third party merchants to give customers access to an even larger selection of affordable special occasion products like Bridesmaid and Flower Girl dresses, through shopping links featured on our website.
Where Is your company located?
Paradise Style Group's administrative offices are located in Toronto and Vancouver Canada. Our network of manufacturers and partnerships allow us to sell and feature a terrific selection of quality formal wear and accessories to our customers across Canada and the US.
Are All of the Products Featured on This Website Sold by Paradise Style Group?
Many of the dresses and accessories featured on this website are sold by Paradise Style Group.
We have also partnered with selected, reputable third party merchants such as Amazon.com to give our website visitors an even greater selection of affordable, high quality special occasion dresses and fashion accessories to shop from.
Wherever featured third party links are provided on our website, we indicate that those products are not sold by Paradise Style Group. Your purchases made through those featured links are subject to the third party merchant's store policies.
Do You Accept Dress Orders Outside Of Canada?
We currently offer shipping of dress orders to customers in Canada and the US only for dresses sold by Paradise Style Group.
If you are located outside of Canada or the USA, and would like to place an order from our Wedding Accessories Store, please see International Shipping Information.
For ordering information about products available through any third party merchant links featured on our website, please refer to those merchant's websites for their store policies and information.
Do You Accept Returns?
There are no exchanges, returns, or refunds for products sold by Paradise Style Group on the following pages: Wedding Veils, Tiaras, Bridal Jewellery, Bridal Fun Wear, Bridal Crinolines & Slips and Wedding Accessories are also Final Sale items.
To ensure our customers receive only BRAND NEW dresses that have not been worn or tried on by other customers, all formal dresses sold by Paradise Style Group are FINAL SALE ITEMS and are NOT RETURNABLE for exchange or refund.
When ordering a dress or gown, please take your measurements carefully before placing your order. These dresses fit smaller than regular clothing sizes. Do not guess at your size based on what you wear in regular clothing.
For return or exchange on orders placed through any third party merchant links featured on our website, please refer to those merchant's websites for their store policies and information.
How Do I Know Which Size To Order?
There's no question, our customers love the style and quality of the dresses that we sell. One of the most important aspects about ordering a dress online, is choosing the correct size for your dress.
Be sure to use the size chart and Measuring Instructions shown with each of the dresses we sell.
You can also read our Measuring Instructions, Choosing Your Dress Size, and Dress Ordering Tips pages for more information.
As with most designer formal wear, our dresses fit smaller than regular clothing sizes.
Measure yourself carefully and avoid guessing at your dress size based on what you normally wear in regular clothing. The little extra time and effort it takes to measure yourself properly, or to have your seamstress take your measurements for you, is more than worth the effort when it comes to ordering the right dress size.
It's also important to remember that almost any formal wear may need minor alterations to fit you perfectly, whether you're buying from us online, or from your local bridal store.
For sizing information on orders placed through any third party merchant links featured on our website, please refer to those merchant's websites for their store policies and information.
What Type Of Payments Do You Accept?
We accept Visa and Mastercard card payments through PayPal. Paypal is one of the most secure and easy ways to pay on the internet today.
Please be aware that we do not accept personal cheque or money order payments for special occasion dresses or wedding accessories at this time. Availability of dress sizes and colors changes frequently, therefore we cannot guarantee that the color or size of a particular dress you need will be available between the time you place your order and when we receive and process your check or money order payment.
For payment information on orders placed through any third party merchant links featured on our website, please refer to those merchant's websites for their store policies and information.
Do I Need To Have A PayPal Account To Pay For My Order?
A PayPal account is not required to complete your purchase, and you do not need to sign up for PayPal if you don't already have a PayPal account.
Can I Cancel My Order After I Submit It?
We process orders right away after receiving them, therefore once an order has been submitted to us, it cannot be cancelled.
For cancellation information about orders placed through any third party merchant links featured on our website, please refer to those merchant's websites for their store policies and information.
Do You Publish A Catalogue?
We do not publish a catalogue. All of our dresses and accessories are shown in our online store.
Do You Have Other Questions?
If you have more questions, contact us for assistance. If you have a question about one of our dresses, please provide the style number, size and color as well as the date of your event, so that we can assist you better.
For enquiries to any third party merchant's featured on our website, please refer to those merchant's websites for their contact information.
| |
Wedding Favors, Accessories, Table Decor 
